Kivo Marketing is a med spa marketing agency with teams in Miami and Barcelona. It designs and builds the website, WhatsApp booking, CRM and content for med spas, aesthetic clinics and skincare brands, in English and Spanish. Its aesthetics work includes Nuderma Group, JD Yuversity, JeuDerm USA and EIMEC, a school of aesthetic medicine.
Updated
What does a med spa marketing agency actually do?
Most agencies in this niche sell traffic: rankings, ads, followers. Traffic matters, but in a med spa the sale happens one step later. Someone asks about a treatment on a Sunday night, gets an answer or doesn't, and books a consultation or forgets. That gap is where leads you already paid for go missing.
Kivo Marketing works on both sides of it: the brand, content and search visibility that bring people in, and the site, booking path and CRM that turn a question into an appointment. The same team designs it and writes the code.
Our first website was for EIMEC, a school of aesthetic medicine in Barcelona, and it is still live.
Med spa marketing services, and where we have already built them
What a marketing agency for med spas should cover, what Kivo builds for each need and the closest real project. Where there is none, the table says so.
| What you need | What Kivo Marketing builds | Closest proof |
|---|---|---|
| To be found on Google | A fast site with technical SEO, a page per treatment and a Spanish version written from scratch | EIMEC, Nuderma Group |
| To answer and book at any hour | A WhatsApp or web agent that answers the usual questions, qualifies and books, and can connect to your calendar or CRM | A WhatsApp booking agent in production, outside aesthetics |
| To follow up every inquiry | A CRM with a pipeline and automations, so every inquiry has an owner and a next step | Kivo CRM, our own product |
| To sell products and courses online | A store with Stripe checkout, filters by skin concern, courses and a customer portal | JeuDerm USA, JD Yuversity |
| To know which ads bring bookings | Meta's Conversions API connected to the site | JD Yuversity |
| To look like a clinic people trust | Brand identity, art direction, social content, reels and brand films | Our own team, no sector case yet |
Aesthetic clinic marketing that doesn't promise results
Aesthetics sits close to medicine, and the copy has to know it. A treatment page should make people want a consultation without promising what only a clinician can assess. We write it that way: what the treatment is, who performs it, what happens at the first visit. No clinical results we can't back and no invented numbers. You won't find one on this page either.
Claims about a product come from the manufacturer's data sheet or from your medical team, and we recommend that your team reviews the copy before it goes live. If your intake forms ask for health details, they may fall under HIPAA or state privacy rules. That is a call for your compliance advisor, not for the agency.
Skincare brand marketing agency: selling to clinics, spas and distributors
A good part of Kivo's work in aesthetics sits one step up the chain, between the brand and the clinic.
For Nuderma Group, a dermocosmetics house with four brands, we built a bilingual corporate site that sends clinics, spas and distributors to its partner portal. The portal is ours too: distributors apply in five steps, sign in with a one-time code instead of a password and see the catalog and prices for their account type. An admin desk approves every application. The full story is in the Nuderma Group case.
JeuDerm USA needed the opposite: a direct store for a clinical Korean skincare catalog. Shoppers filter by product line or skin concern, keep a wishlist, see shipping before they pay and check out with Stripe, all on one page and with no e-commerce platform underneath.
Med spa marketing in Miami, in English and Spanish
Kivo Marketing has a team in Miami, FL. Our closest aesthetics project there is JD Yuversity, a Korean aesthetics academy and shop: courses, product catalog, customer portal and event landings, all connected to Zoho for stock, orders and invoices.
If part of your clientele speaks Spanish, those pages deserve the same care as the English ones: their own keywords and headlines, written rather than translated. More in Kivo Marketing in Miami and in our guide to med spa marketing in Miami.
Work we have shipped
- Nuderma Group
Bilingual corporate site for a dermocosmetics house with four brands, routing clinics, spas and distributors to its partner portal.
See the project - Nuderma Partner Portal
B2B portal with five-step onboarding, one-time code sign-in, catalog and pricing by account type, and an admin desk that approves every application.
See the project - JD Yuversity
Korean aesthetics academy and shop in Miami, with courses, catalog, customer portal and event landings connected to Zoho for stock, orders and invoices.
See the project - JeuDerm USA
One-page store for a clinical Korean skincare catalog, with filters by product line and skin concern, a wishlist and Stripe checkout.
See the project - EIMEC
Website for a school of aesthetic medicine in Barcelona, built in WordPress with SEO. Kivo's first website, and still live.
See the project
Frequently asked questions
How much does med spa marketing cost?
There is no flat answer: a med spa can need anything from a few treatment pages to a full booking system. Kivo Marketing doesn't publish prices yet. Send us your goal and your timing and you'll get a written scope and a quote in dollars.
What shouldn't AI do in a med spa?
Answer medical questions, decide whether someone is a candidate for a treatment or promise results. Those calls belong to your clinicians. AI is useful for the repeat questions and the booking, so we design the agent to hand anything medical to your team. More in WhatsApp AI agents.
Do you only work with med spas in Miami?
No. Kivo Marketing has teams in Miami and Barcelona and works across the US, Spain and LATAM. Our aesthetics projects include a school in Barcelona, an academy in Miami and skincare brands selling in the US.
Can you work with my current website and booking software?
We connect to the tools you already run, as long as they allow it. We build in Next.js, WordPress or hand-written code, and whether to keep your site or start over depends on how fast it loads and who edits it. We settle that in the brief.
Do you handle social media marketing for med spas?
Yes. Social and content is one of our six disciplines: strategy, content creation, community management and growth campaigns on one editorial calendar. Film and motion is in house too, so reels and motion graphics don't need a second vendor.